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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Pecca

September 6, 2024

5  out of  5
rating by Kathy Pecca
"Recently changed over to Ron Sprouse. He and his office staff (Angie) have been extremely helpful in reviewing my policies and making sure I had coverage I need while trying to assist with cost saving measures."
We responded:
"Kathy, thank you for your wonderful review! I'm glad to hear that Angie and I could assist you with your policies and help find cost-saving measures. Your satisfaction is important to us, and we're always here to help with any future needs or questions. - Ron Sprouse - State Farm Insurance Agent, Marietta, GA"
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Maggie Ocasio

August 28, 2024

5  out of  5
rating by Maggie Ocasio
"Ron Sprouse has been my State Farm agent over 20 yrs for my home and cars. Mr Sprouse and his staff are always available when you need them. They exhibit patience and compassion when I've had to file a claim. It's a beautiful thing when you call during a crisis a real person is always available."
We responded:
"Maggie, thank you for your loyalty over the past 20 years. I'm glad to know that you find our team patient and compassionate, especially during claims. We're here for any future needs or questions you may have. - Ron Sprouse - State Farm Insurance Agent, Marietta, GA"
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Brooke Wheelock

July 17, 2024

5  out of  5
rating by Brooke Wheelock
"Ron’s group is always responsive, helpful, and offer very competitive rates. We love them!"
We responded:
"Hi Brooke! Thank you so much for your fantastic review! We're so happy to know that our team is responsive, helpful, and providing competitive rates. We love having you as a customer and are always here for any of your insurance needs! - Ron Sprouse - State Farm Insurance Agent, Marietta, GA"
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Erin Cundiff

May 2, 2024

5  out of  5
rating by Erin Cundiff
"Ron is the agent everyone in my family uses and for good reason. He goes above and beyond to make sure you're taken care of. When I was at my absolute lowest and dealing with a car accident and my car being totaled, he helped me through it and took it upon himself to help even when it meant going out of his way."
We responded:
"Thank you, Erin, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come! - Ron Sprouse - State Farm Insurance Agent"
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Lisa Dixon

January 10, 2024

5  out of  5
rating by Lisa Dixon
"Ron has been my agent since 2008! He and Jill and all staff have always been very friendly, helpful, and responsive to any questions I have. All of my families vehicles, all of my business fleet vehicles, our life insurance, and our homeowners insurance, are all insured with this office. If you are looking for a personable and professional agency, this is your place!"
We responded:
" Lisa, It's great to hear that you've had a positive experience with our team since 2008! We truly appreciate your loyalty and trust in our agency. We take pride in providing excellent service, and we're delighted that you find our team to be friendly, helpful, and responsive. It's an honor to be your insurance provider for all your vehicles, business fleet, life insurance, and homeowners insurance. Thank you for choosing us, and we look forward to continuing to serve you with personable and professional service. If you ever have any questions or need assistance, feel free to reach out."
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Amy Rutter

November 28, 2023

5  out of  5
rating by Amy Rutter
"I have had my car insurance with Ron Sprouse and State Farm since 1987. Also, I have had my renters insurance with them for the last few years. The thing that really makes this agency stand out is the service that they provide! Even though the car insurance rates for metro Atlanta keep going up for everyone, they have worked with me to keep mine as low as possible. Additionally, all of the agents who answer the phone are well informed, professional, and friendly. Great service and great rates--who could ask for more!"
We responded:
"Amy, thank you for your loyalty to our office for all of these years! It is always a pleasure working with you. We truly value your continued trust and loyalty. It's our pleasure to provide you with great service and rates for renters and auto insurance policies! If you ever have any questions or require further assistance, please don't hesitate to reach out. We appreciate the opportunity to be your insurance provider!"
Profile photo of Katherine Russian

Katherine Russian

August 31, 2023

5  out of  5
rating by Katherine Russian
"Ron was fantastic! Worked very fast and communication was top notch. He was able to provide more coverage than I was receiving at Allstate and save me a significant amount of money in the process. Would recommend him to anyone!"
We responded:
"Wow, thank you for the five-star rating, Katherine! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations. We hope to provide you with excellent customer service and coverage!"
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Todd Wilson

June 28, 2023

5  out of  5
rating by Todd Wilson
"Always responsive and considerate of our needs. Thanks Ron!"
We responded:
"Wow, thank you for the five-star rating, Todd! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations. We hope to provide you with excellent customer service and coverage!"
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michelle chappell

January 23, 2023

5  out of  5
rating by michelle chappell
"Ron has been my agent since I moved to Georgia almost 10 years ago. I should have left this review every time he and his team have helped me. Unfortunately, my family has been involved in a few fender benders here in Atlanta and every time Ron makes this process smooth and effortless. One less worry when your car is all scratched, dented or demolished. He is so very helpful and always super quick to respond to anything I need. On another note, I have had a few times where I have had to alter a payment date or handle something admin wise and Jill is always amazing as well. She is quick to respond and handles my issues in minutes. I just had to give a shout out to this team because these days it seems customer service like this is few and far between. Keep on doing the wonderful job you do!"
We responded:
"Thank you, Michelle, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Justin Douglas

September 16, 2022

5  out of  5
rating by Justin Douglas
"Responsive, caring, thorough."
We responded:
"Justin, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Erica Miller

August 25, 2022

5  out of  5
rating by Erica Miller
"So grateful for Ron. He has helped us and everyone we have sent to him. He started out as an agent and now we consider him family. Last week, my daughter was in her first accident. Scariest call a mother can get. We called Ron. He helped us calm down by reminding us the most important thing was that my daughter and everyone else was okay. He walked us thru everything and reassured us everything would be okay because we have good insurance. So super grateful for this man and his team. He’s not just an agent. He cares. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Erica, thank you for your kind comments. We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of Montserrat Ordoño-Figueroa

Montserrat Ordoño-Figueroa

August 17, 2022

5  out of  5
rating by Montserrat Ordoño-Figueroa
"I was shopping around for new insurance rates as my old insurance company wanted to charge me over $400/ month for coverage on my Mercedes Benz! My partner and his family have been Ron’s clients for decades so I was referred over to him. He took great care of me and is saving me over $200 a month and I have 10x the coverage I had before. I would highly recommend using him for any insurance needs. He’s very professional, reliable, and trustworthy. We will continue doing business with Ron’s agency for many more years!"
We responded:
"Montserrat, thank you for your kind words! It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come!"
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Maria Linebaugh

August 15, 2022

5  out of  5
rating by Maria Linebaugh
"Great service and quick responses!"
We responded:
"Maria, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Donald Hodson

August 9, 2022

5  out of  5
rating by Donald Hodson
"I have been with the Ron Sprouse agency for over 20 years. I have consistently been impressed and highly satisfied with Ron and his office staff's efficiency, prompt and fair resolution of claims, and personalized and courteous customer service."
We responded:
"Thank you so much Donald! It has been a pleasure working with you and your extended family all of these years. You are appreciated!"
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Camp Brilliant Star

March 17, 2022

5  out of  5
rating by Camp Brilliant Star
"I have been their customer for 3 years. The team has always been very efficient or courteous. Ron just helped me with filing a claim and he made it as painless as possible. I highly recommend this office and would give more stars if I could."
We responded:
"Hi, it was a pleasure working with you. I am happy to hear that we were able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Bill Ivey

February 14, 2022

5  out of  5
rating by Bill Ivey
"You can see Ron's smiling face all over East Cobb. A true professional and a friend. Thanks, Ron and your staff, for your great service!"
We responded:
"Thank you Bill! It was a delight to see you last week, and especially Mrs. Ivey."
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Dolores Kitchens

October 30, 2021

5  out of  5
rating by Dolores Kitchens
"Ron is top notch agent. Been with him for many years."
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KP P

October 28, 2021

5  out of  5
rating by KP P
"I've always had the best customer service whenever I deal with Erin! She always goes above and beyond and satisfies all my needs!"
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Patrick Wright

September 24, 2021

5  out of  5
rating by Patrick Wright
"Great service, efficient communication and a really easy way to get a insurance quote with lots of help and support to get the right deal. I chatted with Erin Southerland. She was very helpful and answered all my questions concerning my insurance policy. I believe she had my interest at heart and found the best coverage for me at a good price."
We responded:
"Patrick, Thank you for your kind words! Erin is the best! Thank you for being my customer."
Profile photo of Amy Levine-Samuels

Amy Levine-Samuels

September 23, 2021

5  out of  5
rating by Amy Levine-Samuels
"We recently began to work with Ron Sprouse and his agency after our prior agent retired. We have been completely impressed with Ron's proactivity, responsiveness, strategic direction, analysis, planning and follow up. We highly recommend his services if you wish to be confident in your insurance decisions and coverage."
We responded:
"WoW!! Thank you Amy & Jeff. I am pleased to welcome you as my newest customers. I appreciate you!"
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Jamie Grace Miller

January 14, 2021

5  out of  5
rating by Jamie Grace Miller
"Ron is incredibly professional and always very quick to respond to any needs we have related to our insurance. We have worked with a lot of different insurance companies throughout the years and Ron is by far the best out of all of them!"
We responded:
"JG, You are the best! Thank you!"
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Tom Blair

November 11, 2019

5  out of  5
rating by Tom Blair
"A few years ago I had a flooding incident in my basement that felt devastating. A water pipe busting in a high-end studio space is just a terrible situation. But after a few phones calls with my agent Ron Sprouse at StateFarm, everything started lining up. And a week later, with check in hand, repairs were immediately underway, and my worry was melting away. Fast forward to two weeks ago.. I was driving home late at night, and I had the unfortunate incident of hitting a deer on the highway. Fortunately the deer did not die, and I still had the ability to make it home so it could have been much worse. Still, I called Ron Sprouse, feeling down in the dumps about damaging my Jeep. However, just like before, StateFarm helped me file my claim, informed my repair shop that I was coming. I got my Jeep into the shop on a Monday afternoon, and then 3 days later, Thursday at noon, the shop was done.. and that was it! I paid my deductible, and I'm back on the road no problem. These are two hugely stressful incidents where StateFarm was easy to deal with, and they came through with great support, understanding, and results. Thank you Ron Sprouse and the StateFarm Team for these great experiences!"
We responded:
"Hi Tom, thank you for all your kind words. We are happy we were able to help you during these hardships and make the process much easier for you. We appreciate your business and look forward to serving all your insurance needs. Much continued success in the music business."
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Leilani Plendl

March 17, 2019

5  out of  5
rating by Leilani Plendl
"Excellent service."
We responded:
"Thank you Leilani!"
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Kate Douglas

March 5, 2019

5  out of  5
rating by Kate Douglas
"We’ve worked with Ron for years and he’s the BEST agent ever! We use him for everything and he’s very attentive and treats us like family! Thanks Ron, The Douglas Family"
We responded:
"WoW!! Thank you so much! You and your family are so appreciated. You have made my day! Best, Ron"
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Alan Richards

February 14, 2019

5  out of  5
rating by Alan Richards
"Completely satisfied, Ron went out of his way to help me, even to the tune of driving me to get papers for data concerning an auto accident...and he is not even my agent...to me this man walks on water...and he is going to be my agent for all my insurance."
We responded:
"AJ, Thanks for your kind words! I will do whatever I can to help a retired vet....and thank you for your service. I look forward to helping you for years to come. Regards, Ron"