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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erin Cundiff

May 2, 2024

5  out of  5 rating by Erin Cundiff
"Ron is the agent everyone in my family uses and for good reason. He goes above and beyond to make sure you're taken care of. When I was at my absolute lowest and dealing with a car accident and my car being totaled, he helped me through it and took it upon himself to help even when it meant going out of his way."
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Lisa Dixon

January 10, 2024

5  out of  5 rating by Lisa Dixon
"Ron has been my agent since 2008! He and Jill and all staff have always been very friendly, helpful, and responsive to any questions I have. All of my families vehicles, all of my business fleet vehicles, our life insurance, and our homeowners insurance, are all insured with this office. If you are looking for a personable and professional agency, this is your place!"
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Amy Rutter

November 28, 2023

5  out of  5 rating by Amy Rutter
"I have had my car insurance with Ron Sprouse and State Farm since 1987. Also, I have had my renters insurance with them for the last few years. The thing that really makes this agency stand out is the service that they provide! Even though the car insurance rates for metro Atlanta keep going up for everyone, they have worked with me to keep mine as low as possible. Additionally, all of the agents who answer the phone are well informed, professional, and friendly. Great service and great rates--who could ask for more!"
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Katherine Russian

August 31, 2023

5  out of  5 rating by Katherine Russian
"Ron was fantastic! Worked very fast and communication was top notch. He was able to provide more coverage than I was receiving at Allstate and save me a significant amount of money in the process. Would recommend him to anyone!"
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Todd Wilson

June 28, 2023

5  out of  5 rating by Todd Wilson
"Always responsive and considerate of our needs. Thanks Ron!"
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michelle chappell

January 23, 2023

5  out of  5 rating by michelle chappell
"Ron has been my agent since I moved to Georgia almost 10 years ago. I should have left this review every time he and his team have helped me. Unfortunately, my family has been involved in a few fender benders here in Atlanta and every time Ron makes this process smooth and effortless. One less worry when your car is all scratched, dented or demolished. He is so very helpful and always super quick to respond to anything I need. On another note, I have had a few times where I have had to alter a payment date or handle something admin wise and Jill is always amazing as well. She is quick to respond and handles my issues in minutes. I just had to give a shout out to this team because these days it seems customer service like this is few and far between. Keep on doing the wonderful job you do!"
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Justin Douglas

September 16, 2022

5  out of  5 rating by Justin Douglas
"Responsive, caring, thorough."
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Erica Miller

August 25, 2022

5  out of  5 rating by Erica Miller
"So grateful for Ron. He has helped us and everyone we have sent to him. He started out as an agent and now we consider him family. Last week, my daughter was in her first accident. Scariest call a mother can get. We called Ron. He helped us calm down by reminding us the most important thing was that my daughter and everyone else was okay. He walked us thru everything and reassured us everything would be okay because we have good insurance. So super grateful for this man and his team. He’s not just an agent. He cares. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
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Montserrat Ordoño-Figueroa

August 17, 2022

5  out of  5 rating by Montserrat Ordoño-Figueroa
"I was shopping around for new insurance rates as my old insurance company wanted to charge me over $400/ month for coverage on my Mercedes Benz! My partner and his family have been Ron’s clients for decades so I was referred over to him. He took great care of me and is saving me over $200 a month and I have 10x the coverage I had before. I would highly recommend using him for any insurance needs. He’s very professional, reliable, and trustworthy. We will continue doing business with Ron’s agency for many more years!"
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Maria Linebaugh

August 15, 2022

5  out of  5 rating by Maria Linebaugh
"Great service and quick responses!"
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Donald Hodson

August 9, 2022

5  out of  5 rating by Donald Hodson
"I have been with the Ron Sprouse agency for over 20 years. I have consistently been impressed and highly satisfied with Ron and his office staff's efficiency, prompt and fair resolution of claims, and personalized and courteous customer service."
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Camp Brilliant Star

March 17, 2022

5  out of  5 rating by Camp Brilliant Star
"I have been their customer for 3 years. The team has always been very efficient or courteous. Ron just helped me with filing a claim and he made it as painless as possible. I highly recommend this office and would give more stars if I could."
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Bill Ivey

February 14, 2022

5  out of  5 rating by Bill Ivey
"You can see Ron's smiling face all over East Cobb. A true professional and a friend. Thanks, Ron and your staff, for your great service!"
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Dolores Kitchens

October 30, 2021

5  out of  5 rating by Dolores Kitchens
"Ron is top notch agent. Been with him for many years."
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October 28, 2021

5  out of  5 rating by KP P
"I've always had the best customer service whenever I deal with Erin! She always goes above and beyond and satisfies all my needs!"
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Patrick Wright

September 24, 2021

5  out of  5 rating by Patrick Wright
"Great service, efficient communication and a really easy way to get a insurance quote with lots of help and support to get the right deal. I chatted with Erin Southerland. She was very helpful and answered all my questions concerning my insurance policy. I believe she had my interest at heart and found the best coverage for me at a good price."
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Amy Levine-Samuels

September 23, 2021

5  out of  5 rating by Amy Levine-Samuels
"We recently began to work with Ron Sprouse and his agency after our prior agent retired. We have been completely impressed with Ron's proactivity, responsiveness, strategic direction, analysis, planning and follow up. We highly recommend his services if you wish to be confident in your insurance decisions and coverage."
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Jamie Grace Miller

January 14, 2021

5  out of  5 rating by Jamie Grace Miller
"Ron is incredibly professional and always very quick to respond to any needs we have related to our insurance. We have worked with a lot of different insurance companies throughout the years and Ron is by far the best out of all of them!"
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Tom Blair

November 11, 2019

5  out of  5 rating by Tom Blair
"A few years ago I had a flooding incident in my basement that felt devastating. A water pipe busting in a high-end studio space is just a terrible situation. But after a few phones calls with my agent Ron Sprouse at StateFarm, everything started lining up. And a week later, with check in hand, repairs were immediately underway, and my worry was melting away. Fast forward to two weeks ago.. I was driving home late at night, and I had the unfortunate incident of hitting a deer on the highway. Fortunately the deer did not die, and I still had the ability to make it home so it could have been much worse. Still, I called Ron Sprouse, feeling down in the dumps about damaging my Jeep. However, just like before, StateFarm helped me file my claim, informed my repair shop that I was coming. I got my Jeep into the shop on a Monday afternoon, and then 3 days later, Thursday at noon, the shop was done.. and that was it! I paid my deductible, and I'm back on the road no problem. These are two hugely stressful incidents where StateFarm was easy to deal with, and they came through with great support, understanding, and results. Thank you Ron Sprouse and the StateFarm Team for these great experiences!"
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Leilani Plendl

March 17, 2019

5  out of  5 rating by Leilani Plendl
"Excellent service."
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Kate Douglas

March 5, 2019

5  out of  5 rating by Kate Douglas
"We’ve worked with Ron for years and he’s the BEST agent ever! We use him for everything and he’s very attentive and treats us like family! Thanks Ron, The Douglas Family"
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Alan Richards

February 14, 2019

5  out of  5 rating by Alan Richards
"Completely satisfied, Ron went out of his way to help me, even to the tune of driving me to get papers for data concerning an auto accident...and he is not even my me this man walks on water...and he is going to be my agent for all my insurance."
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Branton Wiseman

June 25, 2018

5  out of  5 rating by Branton Wiseman
"Ron introduced me to the property and casualty industry as a career opportunity about 10 years ago. He was an amazing mentor, and he is still a valued friend. I highly recommend Ron as an insurance agent or employer!"
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zahra negin

June 12, 2018

5  out of  5 rating by zahra negin
"Ron is an honereble man and by far on of the best people I know! He take care of all my life nsurance ne Dsl and goes ourt of his way to help us from my business, home , car and more . He cares about his clients and he take care of them like his own family ! Thank you Ron for being an amazing Agent! Word needs more people like you in business🙏"
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Elliot Flamm

May 3, 2018

5  out of  5 rating by Elliot Flamm
"Ron Sprouse and his team has helped me in so many ways over the past few weeks after I was in a wreck that totaled my car. They have been there for me the whole step of the way answering all of my questions and looking out for my best interest! Highly recommend them!!"